PRODUCT MANAGER
Evaluated 3+ Canadian PSPs to design payment and disbursement infrastructure, benchmarking FINTRAC compliance, transaction fee structures, and payout speeds.

I am a builder with a background in frontline customer acquisition, operations, and rapid prototyping. I specialize in diagnosing where user friction stalls growth, converting qualitative field research into clear product requirements, and shipping solutions that deliver measurable outcomes.
After three years working at the intersection of field operations, product, and engineering, I founded Giveledge to address the operational, compliance, and payment bottlenecks I observed firsthand across the charitable sector. Leading product discovery and technical architecture for this software reinforced the discipline of prioritization, managing constraints, and making hard trade-offs to ship viable solutions.
I leverage modern AI tools to move quickly from observed user bottlenecks to functional prototypes. Ultimately, I am driven by the craft of product management: testing assumptions through rigorous customer discovery, unbundling complex systems into intuitive workflows, and building tools that solve painful problems for everyday users
Evaluated 3+ Canadian PSPs to design payment and disbursement infrastructure, benchmarking FINTRAC compliance, transaction fee structures, and payout speeds.
Cut user completion time by 80% (from 20 to 4 minutes) across registration and payment setup by leading usability testing and delivering data-backed UX recommendations.
Prioritized technical bug fixes and product requirement logs for engineering by systematically triaging recurring registration software errors and qualitative payment failure reports.